5 Domains of Quality
Quality Care 2020 will make the Quality Care Pharmacy Program (QCPP) accreditation process more intuitive for pharmacies by refocusing the 18 elements into five domains:
- Pharmacy Management and Governance;
- Consumer-Centred Care
- Human Resources
- Premises, Infrastructure and Stock
- Pharmacy Services
These five domains have been developed in consultation with pharmacies, businesses and industry experts, to enhance the QCPP accreditation process and align with your business operations.