QCPP assessments begin remotely in May

We understand the vital role community pharmacies play in providing accessible health services to all Australians and the significant pressure placed on the industry throughout the COVID-19 pandemic.

During this critical period for our healthcare system, QCPP’s key priority remains to ensure community pharmacies provide safe, quality and consistent professional care.

Maintaining compliance and quality standards throughout this time is more important than ever, which is why QCPP will begin conducting assessments remotely from Friday 1 May 2020.

This will occur via a streamlined assessment process, ensuring compliance across a range of high-risk areas that we feel is at an appropriate level and achievable for pharmacy.

If you received an extension for your assessment as a result of the COVID-19 pandemic or your accreditation date is coming up, you will be contacted to schedule a QCPP assessment remotely.

For more information, including a range of FAQs, please visit our website.

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Quality Care 2020 launching October 2020

We understand the significant pressure on the industry as we face the evolving COVID-19 pandemic and we want to ensure your time is spent supporting your local community in need.

To allow you and your team appropriate time to understand and implement the new Quality Care 2020 Requirements, we have made the decision to to delay the commencement of Quality Care 2020 until 1 October 2020.

If your accreditation date is on or after Thursday 1 October 2020, you will be assessed under the new Quality Care 2020 Requirements.

All assessments conducted before Thursday 1 October 2020 will be assessed under the current requirements.

Over the coming months, remember to access the Quality Care 2020 Knowledge Hub, where you can find the new Quality Care 2020 Requirements and a range of supporting material to help you understand the changes ahead.

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The QCPP Support Team are currently working remotely as a result of COVID-19; we are working hard to ensure minimal disruptions to service.

If you have any questions for the QCPP Support Team, please leave a voicemail on the QCPP Helpline 1300 363 340 and a member of the team will return your call or email help@qcpp.com.

To stay informed about Quality Care 2020, visit the Quality Care 2020 website.