Knowledge Hub

Exclusive resources for accredited pharmacies, including access to the QC2020 requirements

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Benefits of accreditation

QCPP is a tool to enhance your business and ensure your pharmacy provides a high quality service

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Get Accredited

Find out how your pharmacy can become accredited under the Quality Care Pharmacy Program

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Prepare for assessment

Information, resources and checklists to make sure that your pharmacy is ready for your QCPP assessment

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Cold Chain

Cold chain management in community pharmacy

QCPP requires pharmacies to have a dispensary refrigerator specifically designed for therapeutic goods, monitor the fridge temperature and have current maintenance certification. The QCPP Compliant Refrigerator List outlines all approved refrigerators.

S2 & S3 Training

Pharmacy assistant training for S2 & S3 medicines

All pharmacy assistants who handle S2 & S3 medicines must undertake approved training. To help you find an appropriate training program in this area, QCPP maintains an Approved Refresher Training List

Redacting evidence

Redacting personal information

One of the most common causes of corrective action in remote assessments is the failure to redact personal information from evidence submitted.

QCPP

in practice

Corrective Actions Spotlight
Feb 07, 2023

Corrective actions identify areas where improvements to a pharmacy’s systems, processes or procedures are required. These improvements are aimed at eliminating causes of non-compliance and avoiding possible long-term business practice failure.

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