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Assessment Cancellation Timeline
At QCPP, we understand that life happens!
If your pharmacy is approaching accreditation and you have found yourself in exceptional circumstances that may be grounds to postpone your accreditation, contact the QCPP help team. |
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We have a wide range of support available on the website and Quality Care Knowledge Hub to help you kick-start your assessment preparation early.
View the cancellation timeline above and learn about how to prepare for your assessment on the QCPP website. |
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Assessment questions? Who do I contact? |
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If you've checked the Knowledge Hub and are unable to find the answers to you're after, and are unsure on who to contact for questions surrounding your accreditation, you are best to contact our friendly QCPP Support Team.
They can help you with a range of queries and know who is best to direct you to in the unlikely event that they cannot answer your questions. |
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Common Corrective Actions Spotlight |
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Procedure - twice daily temperature monitoring |
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For your dispensary fridges’ procedure to be considered compliant, you must include the recording of minimum and maximum twice daily temperature monitoring.
This is a common corrective action that is a simple addition to your procedure document. |
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Dispensary Fridge Certification |
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You must also have dispensary fridge certification listed as a part of your procedure and ensure that you certify your fridges at least once every 2 years. |
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Is your assessment coming up?Â
Check your inbox! If your re-accreditation is coming up between January and March 2023, we’ve sent you an email with our top resources and support to help you prepare for your Quality Care 2020 Assessment.
Think you missed the email? Please contact us, and we can resend our support information to you. |
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Update your details on the Customer Portal
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We encourage you to check your contact details are current by logging into the customer portal linked below. This is vital to ensure that anyone contacting your pharmacy is contacting the right person.
On the QCPP website we have a step-by-step guide on how to edit your contact information with a list of what can be edited by you and which details can only be updated by contacting our friendly Support Team. |
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Support available
If you have any questions, the QCPP Support Team is here to help — please email help@qcpp.com or phone the QCPP Helpline on 1300 363 340 (9am-5pm AEST).Â
To stay informed about Quality Care 2020, visit the Quality Care 2020 website. |
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