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News and updates from The Quality Care Pharmacy Program
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Cyber Security Awareness Month |
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Is your pharmacy cyber wise? With the complexity and volume of cyber threats on the rise in Australia, it's important to familiarise yourself with best-practice for managing sensitive data.
Per Requirement 4.4.4, pharmacies must implement and maintain a procedure for the completion of routine data backups.
This is to ensure that, in the event of an infrastructure loss, the pharmacy can recover IT systems and important documentation.
Click the links below to see how you can help safeguard your pharmacy against data breaches. |
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Prior to the video component of your QCPP assessment, it is important that you have Zoom set up on your portable device.
You will be provided with a link to the Zoom call with your assessor at the time your video component is booked which you will need to refer to at the time of your meeting.
To learn how to download and set up Zoom on your device, select the button below. |
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Common Corrective Actions |
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It is important to ensure that dispensary fridges are tested and certified by a reputable provider every 2 years at a minimum and that they are certified at the time of your Quality Care Assessment.
The following entities can certify dispensary refrigerators:
- The Cold Chain Testing Centre
- Some refrigerator manufacturers
- An Australian Refrigeration Council (ARC) licensed refrigerator technician
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Submitting your assessment |
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When uploading documents to the QCPP Customer Portal during your assessment week, ensure that you don’t select the Submit button until you have uploaded all documentation.
Hitting this button prematurely will close out your assessment and you will no longer be able to upload further evidence.
For guidance on how to address this, contact the QCPP Support Team on 1300 363 340 or email us at help@qcpp.com. |
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Important information on MMR Certificates |
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Due to the closure of The Australian Association of Consultant Pharmacy’s (AACP), MMR certificates issued from AACP are no longer considered compliant.
Depending on which new training provider you are continuing your MMR accreditation with Australasian College of Pharmacy (ACP), Pharmaceutical Society of Australia (PSA), or Society of Hospital Pharmacists of Australia (SHPA), you would have been provided with a way to access your new certificate through the PPA portal.
To be considered compliant for the MMR service, you will need to supply the certificate that has been issued by one of the training providers listed above.
For further information regarding the new changes to MMR certificates click the links below. |
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Payment Methods for QCPP Fees |
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To ensure smooth and accurate processing of fees, take a moment to read the payment advice and options thoroughly to verify that your payment is directed to the correct organisation.
QCPP offers a range of payment methods for your fees. Our preferred method of payment is BPAY.
If you have any questions or require support regarding the payment process, please contact our friendly support team at 1300 363 340 or help@qcpp.com.
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Is your assessment coming up?
Check your inbox! If your re-accreditation is coming up between October and December 2023, we’ve sent you an email with our top resources and support to help you prepare for your Quality Care 2020 Assessment.
Think you missed the email? Please contact us, and we can resend our support information to you. |
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Update your details on the QCPP Customer Portal
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We encourage you to check your contact details are current by logging into the customer portal linked below. This is vital to ensure that anyone contacting your pharmacy is contacting the right person.
On the QCPP website we have a step-by-step guide on how to edit your contact information with a list of what can be edited by you and which details can only be updated by contacting our friendly Support Team. |
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Support available
If you have any questions, the QCPP Support Team is here to help — please email help@qcpp.com or phone the QCPP Helpline on 1300 363 340 (9am-5pm AEST).
To stay informed about Quality Care 2020, visit the Quality Care 2020 website. |
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