QCPP National Staff

Being part of the Quality Care Pharmacy Program has many advantages and one of these is having a team to support you with accreditation. The QCPP Business Services Team (1300 363 340) can provide you with administrative assistance from registration through to assessment.

QCPP Business Services Team

The QCPP Business Services Team provides a range of services including reminders for when assessment bookings, invoices and other QCPP requirements are due as well as processing registration and other forms for accreditation. They can also advise how your accreditation is tracking and will ensure you receive your congratulations pack in a timely manner so you can proudly display your certificate and QCPP window decal in your pharmacy.

You can contact the QCPP Business Services Team by ringing the QCPP Helpline on 1300 363 340 or by sending an email to help@qcpp.com. The team will be more than happy to help you with:

  • locating forms on the QCPP website that you may need access e.g. updating your pharmacy information for QCPP
  • invoice queries and payment processing
  • arranging access to QCPP Knowledge Hub
  • providing you with a copy of your accreditation certificate
  • referring and escalating queries to the appropriate area/s for specialist advice regarding QCPP accreditation
  • requesting an assessment booking
  • providing advice when you are unable to get assessed by your accreditation date

As part of your QCPP Accreditation, you also have access to your local QCPP State Manager and staff who can help you prepare for your external assessments by providing pre-assessment advice, interpretation and program information. Contacts for State QCPP Staff can be found by visiting the Contact Details page linked to the QCPP Branch Staff page under the About QCPP tab.

Contact details for assessment services provided by EY can be found by visiting the Contact Us page.

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