QCPP in Practice

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  • “Yes, you can fail a QCPP assessment”

    Dec 04, 2015

    In the past year there have been a number of pharmacies so unprepared for their QCPP assessment, they have had to go back and work from scratch and then be reassessed in order to maintain their accreditation.

    We know that there are many priorities in pharmacy, however waiting until the last minute to prepare for your QCPP assessment not only puts you and your staff under undue stress, you are also doing yourself a disservice by not using QCPP in your day to day work flow.  QCPP has been designed specifically for community pharmacy to not only provide support and guidance on professional services, the program also provides support and guidance to your business operations.

    QCPP is all about integration into your day-to-day work flow. Instead of waiting for the “last minute” embrace QCPP and make it part of your everyday professional and business operations.  

    For more information on how you can integrate QCPP into your everyday business, contact your QCPP State Manager.



  • QCPP accreditation and selling your pharmacy

    Dec 04, 2015

    QCPP encourages owners who sell their pharmacy while undergoing QCPP accreditation to ensure negotiations are made during the sale of the pharmacy to ascertain who would be undertaking the assessment and payment of QCPP related invoices prior to the pharmacies accreditation date.

    Important Information:

    • If the new pharmacy owners are taking over all QCPP requirements they should contact QCPP and complete the Change of Pharmacy Status form at www.qcpp.com/resources/tools/qcpp-forms as soon as transfer of ownership occurs and request the invoice be issued in the new owner’s details to save on transferring payments in the future.
    • Be aware of any upcoming PPI payments or outstanding invoices when preparing sale contracts for the pharmacy and make sure provisions are made for any reimbursements.
    • QCPP accreditation belongs to the business entity therefore the pharmacy is entitled to the membership benefits of QCPP.


  • Training Requirements for QCPP – Don’t leave it to the last minute!

    Nov 20, 2015

    ‘T2C Pharmacy Medicines and Pharmacist Only Medicines Checklist’ requires staff who supply these medicines to undergo initial training via a recognised course and ongoing refresher training. This training supports the appropriate supply of these scheduled medicines to the Australian community.

    Pharmacies are reminded of the importance of ensuring all staff who supply Pharmacy Medicines and Pharmacist Only Medicines have undergone initial training, and also individual refresher training is up to date and completed before their QCPP assessment. The evidence needed to meet this requirement is outlined in the ‘Training Requirements for Pharmacy Medicines and Pharmacist Only Medicines’ brochure at http://www.qcpp.com/resources/training-requirements.

    If a staff member has not completed the minimum training requirements, the assessor will raise a remedial action. The remedial action will only be closed out when the pharmacy provides the assessor with evidence the staff member has completed the required training.



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