QCPP fees

The Quality Care Pharmacy Program (QCPP) is an accredited pharmacy funded program and must cover all its costs from program accreditation fees.

Accreditation Fees: Accreditation date on or after 1 July 2017

In response to pharmacy feedback and ongoing internal efficiency projects, QCPP is pleased to announce a simplification and reduction of fees from 1 July 2017. The reduced QCPP Annual Fee includes:

  • Accreditation services, including certification against AS85000 Quality Care Pharmacy Standard: quality management system for pharmacies in Australia.^
  • One on-site QCPP assessment every two years, including travel costs*
  • Access to QCPP Requirements
  • Access to QCPP Knowledge Hub
  • Access to interpretation and rulings advice on QCPP Requirements

The annual fee for pharmacies with an accreditation date on or after 1 July 2017 are as indicated in the table below:

Accreditation date
on or after
1 July 2017

Fee (excluding
GST)

Fee (including
GST)

QCPP Annual Fee
(includes one reaccreditation on-site
assessment per accreditation cycle*
as part of the Annual QCPP fee)

$2200.00

$2420.00

 

Fees for other QCPP services have not changed. A full schedule of QCPP fees is published below. The Schedule of Fees will also be available in the QCPP Handbook once released.

Schedule of fees

Item

Fee (excluding GST)

Fee (including GST)

QCPP Annual Fee

$2200.00

$2420.00

QCPP on-site assessment (pharmacies receive one initial or reaccreditation on-site assessment per accreditation cycle as part of the Annual QCPP fee)

$800.00

$880.00

Cancelled assessment:

  • QCPP Assessment included as part of the Annual QCPP fee

Forfeiture of on-site assessment included in annual fee


  • Other QCPP assessment

100% QCPP assessment fee

Partial assessments:

  • Expansion of services

$100 per service assessed

$110 per service assessed

Certificate of Accreditation (replacement)

$27.27

$30.00

QCPP Decal (replacement)

$9.09

$10.00

Credit card surcharge – American Express

 

1.43%

Credit card surcharge – MasterCard and Visa

Nil

Nil

 

Payment Methods

QCPP offers a number of payment methods. Our preferred method of payment is BPAY.

BPAY: Once your pharmacy receives your annual QCPP invoice, payment can be made over the internet using your cheque or savings account or by calling your financial institution. Your customer reference number will be different each time your annual QCPP invoice is issued, so be sure to check before making payment.

Credit cards: Pharmacies that pay any QCPP fees via AMEX will be charged a 1.43% (incl. GST) surcharge. MasterCard and Visa do not attract a surcharge. 

Other payment options: QCPP also offers other surcharge free payment options including cheque and EFT via prior arrangement.

QCPP is committed to supporting pharmacies experiencing financial hardship. Please call the QCPP helpline on 1300 363 340 if you wish to discuss your payment options, such as payment plans.

Access to QCPP Requirements

Access to AS85000:2011 and the QCPP Requirements is mandatory for QCPP accreditation. Each QCPP accredited pharmacy or any pharmacy undergoing reaccreditation will be required to either:

  • own a current hard copy of the QCPP Requirements Manual 2011 (no longer available for purchase), which included a copy of  AS85000:2011; or,
  • demonstrate access to an electronic version of both the QCPP Requirements and AS 85000:2011: Quality Care Pharmacy Standard - a quality management system for pharmacies in Australia (Australian Standard). The Standard can be purchased directly from SAI Global.

Under QCPP Program Rules, your pharmacy must be assessed by a QCPP endorsed assessor every two years in order to remain QCPP accredited. As indicated in the table above Assessments (except where included in the QCPP annual fee for accreditations dates on or after 1 July 2017) are charged at $880 including GST.

^ Certification is contingent on pharmacy meeting all requirements of certification, including successful completion of QCPP Assessment, adherence to QCPP Program Rules and payment of fees. 
* Cancellation policy applies. Additional fees payable if assessment cancelled within 10 calendar days of assessment

Frequently asked questions: fees

How has QCPP been able to reduce its accreditation fees?

The fee reduction has been achieved through significant internal efficiencies, including through improved assessment scheduling and revision to our service offering. To maintain this reduction in fees, we request pharmacies accept the first available assessment date offered by the EY scheduling team where possible.

What are the benefits of the new QCPP fee structure?

By including the cost of QCPP Assessment in the QCPP annual fee, the fee will be the same in the anniversary year and the accreditation year. Feedback from pharmacies suggests this should assist cash flow and reduce confusion regarding QCPP fees.

When will the new fee be applied?

The revised QCPP fees are applied from your pharmacy’s first accreditation date or anniversary date on or after 1 July 2017.

Is dispensary refrigerator calibration included in my accreditation fees?

The revised fee structure does not include subsidy of dispensary refrigerator calibration.

Pharmacies who paid an anniversary year invoice in the 2016/17 financial year are entitled to one paid Cold Chain Testing Centre (NSW) test in 2017/18 as part of the fees paid.  The CCTC have been provided with a list of pharmacies eligible for this funded test.

Pharmacies now are able to choose the certification body for dispensary refrigerator calibration. QCPP understands the Cold Chain Testing Centre (NSW) will continue to offer dispensary refrigerator testing services via fee-for-service.

Is support available as part of my accreditation fees?

The QCPP team is available to help with queries regarding the improvements to QCPP and interpretation of the QCPP requirements via:

Pharmacies seeking additional support may wish to engage quality management services, such as those offered by quality consultants, membership organisations (e.g. Pharmacy Guild State Branches) or banner groups.


^ Certification is contingent on pharmacy meeting all requirements of certification, including successful completion of QCPP Assessment, adherence to QCPP Program Rules and payment of fees.
* Cancellation policy applies. Additional fees payable if assessment cancelled within 10 calendar days of assessment

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